Honeywell Scanning and Mobility

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In the U.S and Canada:
Phone: + 1 800 582 4263

3800g General Purpose Linear Image Scanner << back

The 3800g is built to deliver world-class performance for a broad range of applications in retail, manufacturing, warehousing, distribution and all points in between. Featuring the ideal balance of performance, durability, ergonomics and connectivity options, the 3800g will deliver years of hassle-free service.

Repair Locations




Welcome to Service & Repair, offering solutions designed to enhance our standard warranties and deliver peace of mind to our customers. With our variety of service packages, we're confident you'll find a service solution to fit your unique requirements and budgets. For more information, contact your nearest Honeywell Scanning & Mobility Service & Repair center.

Service Made Simple:
Premium service program, available in NA and EMEA, for nearly all Honeywell Scanning and Mobility products - check with your local sales office for program availability for Latin America and APAC.

Available only at time of product purchase, or within 30 days of receipt of product

  • 3 year or 5 year program
  • 1 business day turnaround at Honeywell depot on hand-held, hands-free and bi-optic products
  • 3 business day turnaround at Honeywell depot on mobility products
  • Full Comprehensive Coverage for normal wear & tear and accidental breakage
  • Engineering changes & firmware upgrades included
  • Expedited return freight

Post Sales Contract: Currently only available on select products.

  • 3 business day turnaround at Honeywell depot
  • Extended coverage for normal wear and use
  • Annual account repair report

Factory/Extended Warranty: For customers who are only interested in factory warranty extensions, you can extend your products' factory warranty in yearly increments up to a total of five years. Available for both upfront and post-sales purchase.

  • Factory Warranty: 10 business day turnaround at Honeywell depot, not guaranteed
  • Extended Warranty: 10 business day turnaround at Honeywell depot, guaranteed
  • Covers manufacturing and parts defects
  • Return shipping paid by Honeywell
  • Service report with repair

Non-Warranty/ Non-Contract:

  • 10-15 business day turnaround at Honeywell depot (not guaranteed)
  • Flat rate repair charges apply to all repairs
  • PO requested upfront for full flat rate before any repair performed
  • Units are returned to factory specs
  • Repair performed by Honeywell technician
  • Customer pays all shipping and handling