Welcome to Service & Repair, offering solutions designed to enhance our standard warranties and deliver peace of mind to our customers. With our variety of service packages, we're confident you'll find a service solution to fit your unique requirements and budgets. For more information, contact your nearest Honeywell Scanning & Mobility Service & Repair center.
Service Made Simple:
Premium service program, available in NA and EMEA, for nearly all Honeywell Scanning & Mobility products.
Available only at time of product purchase, or within 30 days of receipt of product
- 3 year or 5 year program
- 1 business day turnaround at Honeywell depot on hand-held, hands-free and bi-optic products
- 3 business day turnaround at Honeywell depot on mobility products
- Full Comprehensive Coverage for normal wear & tear and accidental breakage
- Engineering changes & firmware upgrades included
- Expedited return freight
Post Sales Contract: Currently only available on select products.
- 3 business day turnaround at Honeywell depot
- Extended coverage for normal wear and use
- Annual account repair report
Factory/Extended Warranty: For customers who are only interested in factory warranty extensions, you can extend your products' factory warranty in yearly increments up to a total of five years. Available for both upfront and post-sales purchase.
- Factory Warranty: 10 business day turnaround at Honeywell depot, not guaranteed
- Extended Warranty: 10 business day turnaround at Honeywell depot, guaranteed
- Covers manufacturing and parts defects
- Return shipping paid by Honeywell
- Service report with repair
Non-Warranty/ Non-Contract:
- 10-15 business day turnaround at Honeywell depot (not guaranteed)
- Flat rate repair charges apply to all repairs
- PO requested upfront for full flat rate before any repair performed
- Units are returned to factory specs
- Repair performed by Honeywell technician
- Customer pays all shipping and handling