Service and Repair

Honeywell Scanning & Mobility provides service for all its products through service centers throughout the world.  Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product. To obtain warranty or non-warranty service, return the unit to Honeywell  (postage paid) with a copy of the dated purchase record attached.
 
Service Made Simple Brochure
 
North America
Honeywell Scanning & Mobility
Telephone:  (800) 782-4263, option 3 for RMA's and service inquiries
Fax:  803-835-8012
E-mail: HSMNAservice@honeywell.com
 
Canada
Honeywell Scanning & Mobility
400 Maple Groove Road
Kanata, ON K2V 1B8 (CAN)
Telephone: (800) 782-4263
 
Honeywell Scanning & Mobility (LXE)
Telephone: 770-449-0154 or 877-493-0947
RMA Hours: 7:30 AM - 5:30 PM EST Mon. – Fri., excluding Holidays
Standard Technical Support Hours: 8:00 AM- 6:00 PM EST Mon. – Fri., excluding Holidays
 
América Latina
Honeywell Scanning & Mobility
Teléfono:(803) 835-8000, opción 8, opción 4
Fax:  (239) 263-9689
E-mail:  DLHIMMKT-laservice@honeywell.com
 
Asia Pacific
Honeywell Scanning & Mobility (METROLOGIC ASIA (PTE) LTD)
17 Changi Business Park Central 1
Singapore 486073
Tel: +65 65803787
E-mail: hsmAsia-apservice@honeywell.com
Opening hours: 9AM to 5PM, Mon. – Fri., excluding Holidays

Brazil
Honeywell Scanning & Mobility
Teléfono:  Int+55 (21) 3535-9100
Fax:            +55 (21) 3535-9105
E-mail: DLHIMMKT-brservice@honeywell.com
 
México
Telephone:  01-800-HONEYWELL (01-800-466-3993)
Fax:  +52 (55) 5531-3672
E-mail:  MXservice@honeywell.com