FedEx Online RMA
Product Repair (RMA)
Please click here to download the procedure outlining the process for returning Honeywell Scanning & Mobility equipment for repair.
The Honeywell Scanning & Mobility RMA process offers you a simple, efficient and easy to use solution. This RMA process allows you to arrange your RMA and shipment online via a web-based service, in one go.
You can access the FedEx tool directly at https://www.fedexscs.emea.fedex.com/fscm/account/signin.do using login: hsme and password: scanners. All you need to do to create a shipment is to fill in the address where the unit needs to be picked up and all other relevant information and submit the request.
Once the RMA has been approved by Honeywell Scanning & Mobility you will receive a confirmation by email with shipping instructions. By following these instructions, the RMA shipment is FREE of charge, and you can also track the shipment online.
Regular repairs are having a non guaranteed turnaround time of 12 working days, contract repairs will be processed as stated in the contract.
If you have any questions please contact our repair administration directly at euroservice@honeywell.com.