Operational Intelligence

One platform to monitor valuable IT assets.

Many mobile devices are not performing to expectations or are being improperly maintained, impacting business productivity and profitability.

According to industry studies:

up to
of devices go missing
up to
of devices are sent for repairs unnecessarily
up to
of devices fail before a full day's shift

Operational Intelligence is a centralized, cloud-based platform to manage the complete lifecycle, operational visibility, and performance analysis of assets, people, and tasks. With embedded hardware sensors designed into Honeywell products, the solution continuously extracts performance data that is periodically sent to the cloud for analysis. Operational Intelligence provides an intuitive user interface to your IT assets’ performance metrics and delivers actionable insights that bridges the gap commonly missed by Asset Management or Mobile Device Management solutions.

Operational Intelligence Performance Professional now takes a step ahead to deliver health crisis response

Watch how Operational Intelligence helps customers to master IT Asset Management.


Operational Intelligence is helping to shape the future of our customers' operations.

Request a Demo

Discover what’s possible with Operational Intelligence.

Elevate your base performance with cloud technology.

Do you have visibility into your IT assets’ performance? Connect your printers, scanners and mobile devices to the cloud to track, analyze and report on their operational effectiveness. Follow battery performance, scanner and printer transaction rates, as well as device usage levels. Monitor drop events and log printer issues that cost you unwanted downtime.

Engage with integrated dashboard

Get event logging

Access telematic device data

Printer and scanner visibility

Cyber security isn't optional.

Did you know that a data breach costs an average of U.S.$3.8 million? By remotely updating software, firmware and security patches as well as ensuring timely configuration, not only do you reduce time spent on manual updates, you prevent costly security breaches and avoid device loss with real-time location tracking.

Operational Intelligence Performance Professional solution is helping workers return to work

Health crisis response

Find my device

Software Updates

Advanced Battery Lifecycle manager

IT asset repair should not be a guessing game.

When 25 percent of RMA returns are identified as no fault found, the repairs workflow needs intelligence. Streamline your repairs with a vendor-agnostic solution that systematically standardizes, manages and optimizes the repair process, providing an in-depth analysis of your devices’ repair history with a direct web interface into the repair center.

Manage RMAs and SLAs

Right-size, right-place your spare pool

Integrated Web RMA creation

No Fault Found

Learn  more about how Operational Intelligence is helping workers return to work

Download Brief

A history of success.

Discover how Operational Intelligence can deliver real results for you.

Increase battery lifespan.
A large retailer in the UK with more than 500 mobile computers deployed across 100 stores gets a high number of complaints that batteries do not last long enough.

Download Case Example (PDF)

Find a solution for missing devices.
A US retailer with 2,500 mobile computers deployed across 500 stores experiences 20 percent lost or stolen devices over a three-year period. It costs their operation more than $100,000 per year to replace these devices.

Download Case Example (PDF)

Retail working using handheld device

How it works.

This is how Operational Intelligence uses a collection of cloud-based software modules to monitor and analyze your devices.

Related Documents

Contact a Honeywell representative.

Learn more about Operational Intelligence and request a free demo by talking to one of our solution experts.

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