Product Technical Support

Looking for technical assistance with your mobile computer, scanner, printer, or other Sensing and Productivity Product?

If you need additional support installing or troubleshooting your device, you can either contact your reseller or the Honeywell Product Technical Support Team.

Visit the Product Technical Support Portal »

Software downloads can be accessed through the Technical Support Downloads Portal at https://hsmftp.honeywell.com. Note that you will need to create an account to download any Honeywell software.

Workflow Solution Support

Do you have a complete multi-component hardware / software enterprise class solution? Honeywell has dedicated teams 24x7x365 to support your custom workflow configurations. 

Workflow Solution Support  

Vocollect Voice for DCs, Voice Maintenance & Inspection, Omni-Channel, Pickup & Delivery

Visit the Workflow Solution Support Portal »

Movilizer Cloud Solution  

Service & Maintenance, Sales & Distribution, Track & Trace

Visit the Movilizer Support & Services Page »

Global Tracking Solution 

Tracking Support

The Support Site allows registered users to find all the latest information and resources, access our online services, submit queries or requests, track their calls, and manage their user account.
Login: https://na7.salesforce.com/secur/login_portal.jsp?orgId=00D00000000SK3U&portalId=060A00000000fcR
Technical Support: HGTSupport@honeywell.com
Worldwide: +1-302-669-2753

Ocean Alert SSAS

The precise location and status of every ship in your fleet can be tracked on any computer using a standard web browser, via Honeywell Global Tracking's Ocean Alert SSAS Portal. Requires registration - click on the link for details and an online demonstration.
Login: http://ssas.satamatics.com
Technical Support: HGTSupport@honeywell.com
Worldwide: +1-302-669-2753​

Search & Rescue Support

The Support Site allows registered users to find all the latest information and resources, access our online services, submit and track their tickets.
Login: https://honeywellaidc.force.com/SearchandRescueSupport/login
Technical Support: hgt-SAR-Support@honeywell.com
Worldwide: +1-302-669-2753

TMS Support

Online Support: https://honeywellaidc.force.com/SearchandRescueSupport/login
Technical Support: HGTSupport@Honeywell.com
Worldwide: +1-302-669-2753

** Note: Support for these solutions typically requires a support contract or service subscription.