Modernising the experience from green screens to touch applications

Wavelink and Honeywell Partner to Deliver Mobile Solution for Retail and Logistics Industries

Wavelink and Honeywell have this week set out on a five city roadshow across Australia and New Zealand to showcase their joint offering which takes advantage of the growing presence of the Android operating system.

Wavelink’s enterprise mobility management, host-connectivity applications and voice-enablement solutions enable users to connect mobile devices to supply chain management systems. Support for Honeywell’s Android-based mobile devices will enable the two companies to support organisations looking to modernise their operations.

 

The cost and complexity today of rolling out new devices at the same time as undertaking significant work on back-end systems is daunting for most retailers and logistics companies. Such major shifts can cause disruption to supply chains and result in an inability to meet customer needs. Rather than embarking on such broad-scale changes, many retailers and logistics firms are leaving their back-end systems in place and looking for a solution to enhance the user experience on their mobile devices.

As well as improving the service experience for customers, modernising existing systems on Honeywell Android-enabled devices provided to retail associates enables other significant benefits. An intuitive touch based interface significantly reduces training time, allowing new staff to become productive much more quickly. This can be particularly important during peak shopping periods when large numbers of casual staff need to be brought up to speed as swiftly as possible.

At the same time, IT teams no longer have to worry about making complex, expensive, and time-consuming changes to back-end systems. All devices are provided with the same data as they have always been with changes only taking place within the mobile application interface itself. This allows a single management platform to be used to control devices across all locations, reducing the load on IT staff. Overall, application and management silos can be reduced, further removing complexity and expense for the retailer.

Simon Storey, Country Manager – Australia and New Zealand, Wavelink, said, “By partnering with Honeywell we are adding a new touch-based application interface. Information can be displayed and commands entered in an intuitive manner. Users no longer have to deal with complex green screen applications or understand strange abbreviations. Instead, they can interact with their device in the same way as they do with their personal smartphone or tablet.

  

    “Our partnership with Honeywell also gives retailers and logistics companies a choice to modernise their business applications while retaining their investment in existing systems. Retailers will be able to improve their service levels and maximise their chances of securing long-term revenue growth.”

    “With the modern supply chain and retail workforce being predominantly mobile, the user experience of the mobile devices is what makes the difference between an efficient and inefficient team. This Wavelink and Honeywell collaboration delivers a smart solution that ensures each worker reaches their fullest potential in today’s mobile world,” said Tony Repaci, Country Manager, Honeywell SPS A/NZ.

The Wavelink, Honeywell partner roadshow across Australia and New Zealand showcase the new offering to their joint community of resellers and consultant service providers in Auckland, Brisbane, Melbourne, Perth and Sydney.

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Wavelink & Honeywell

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