Operational Intelligence
One platform to monitor valuable IT assets.
Many mobile devices are not performing to expectations or are being improperly maintained, impacting business productivity and profitability.
up to
30%
of devices go missing
25%
of devices are sent for repairs unnecessarily
10%
of devices fail before a full day's shift
Operational Intelligence is a centralized, cloud-based platform to manage the complete lifecycle, operational visibility, and performance analysis of assets, people, and tasks. With embedded hardware sensors designed into Honeywell products, the solution continuously extracts performance data that is periodically sent to the cloud for analysis. Operational Intelligence provides an intuitive user interface to your IT assets’ performance metrics and delivers actionable insights that bridges the gap commonly missed by Asset Management or Mobile Device Management solutions.
Operational Intelligence Performance Professional now takes a step ahead to deliver health crisis response
Watch how Operational Intelligence helps customers to master IT Asset Management.
Operational Intelligence is helping to shape the future of our customers' operations.
Discover what’s possible with Operational Intelligence.
PERFORMANCE BASIC
Elevate your base performance with cloud technology.
Do you have visibility into your IT assets’ performance? Connect your printers, scanners and mobile devices to the cloud to track, analyze and report on their operational effectiveness. Follow battery performance, scanner and printer transaction rates, as well as device usage levels. Monitor drop events and log printer issues that cost you unwanted downtime.
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Engage with integrated dashboard |
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Get event logging |
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Access telematic device data |
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Printer and scanner visibility |
PERFORMANCE PROFESSIONAL
Cyber security isn't optional.
Did you know that a data breach costs an average of U.S.$3.8 million? By remotely updating software, firmware and security patches as well as ensuring timely configuration, not only do you reduce time spent on manual updates, you prevent costly security breaches and avoid device loss with real-time location tracking.
Operational Intelligence Performance Professional solution is helping workers return to work
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Health crisis response |
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Find my device |
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Software Updates |
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Advanced Battery Lifecycle manager |
SERVICE MANAGEMENT
IT asset repair should not be a guessing game.
When 25 percent of RMA returns are identified as no fault found, the repairs workflow needs intelligence. Streamline your repairs with a vendor-agnostic solution that systematically standardizes, manages and optimizes the repair process, providing an in-depth analysis of your devices’ repair history with a direct web interface into the repair center.
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Manage RMAs and SLAs |
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Right-size, right-place your spare pool |
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Integrated Web RMA creation |
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No Fault Found |
A history of success.
Discover how Operational Intelligence can deliver real results for you.
Increase battery lifespan.
A large retailer in the UK with more than 500 mobile computers deployed across 100 stores gets a high number of complaints that batteries do not last long enough.
Find a solution for missing devices.
A US retailer with 2,500 mobile computers deployed across 500 stores experiences 20 percent lost or stolen devices over a three-year period. It costs their operation more than $100,000 per year to replace these devices.
How it works.
This is how Operational Intelligence uses a collection of cloud-based software modules to monitor and analyze your devices.
Build the single source of truth.
When all your assets are in a single database in the cloud, you’re empowered to make decisions based on their location, service contract and journey through repairs.
Turn raw data into predictable patterns.
By systematically and routinely capturing raw data, our analysis engine can provide you with actionable insights and paint an overall picture of your workers’ usage patterns.
Track every move and drop.
With our advanced analysis tools that capture embedded sensor data, you can easily monitor support location, recovery, field use and care of devices.
A seamless update process.
Using data captured in the Performance Management Engine, we deliver and install software updates to your mobile computers, printers and scanners.
Related Documents
Service Management
Performance Management
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