The Honeywell Productivity Support Lifecycle Process – (Mobility, Scan, Print Products)

Products reach the end of their Product Life Cycle for a variety of reasons. Factors may include parts or repair resource availability, technology innovation, or the products are no longer economically feasible to continue support. At Honeywell, we determine retirement dates for legacy products by taking all of these factors into consideration.

We recognize that support-milestone announcements (when a product reaches “End of Build,” “End of Contract,” or “End of Service”) may prompt companies to evaluate their current business environment, including their device and support solutions roadmap. With that in mind, we have developed this website section to help customers manage their roadmap transitions, and to provide a clearer understanding of the assistance Honeywell can offer – including assistance in migration to alternative Honeywell products and solutions.

Support Lifecycle Definitions

Current Products: This refers to products currently manufactured and sold by Honeywell. These products are fully supported, and are not included in this section.

Retiring Products: This refers to products that have entered into their last year of manufacturing. These products can still be purchased and are still fully supported. Retiring products will only be listed on this section once a formal Product Retirement Notice has been issued.

End-of-Build or EOB: This refers to products that are no longer manufactured by Honeywell. In some circumstances, customers can still order EOB products in small quantities from remaining inventory, but typically, EOB products are no longer available to order. Products in this phase have maintenance contract availability as well as technical support services.

End-of-Contract or EOC: This refers to products that are no longer supported by maintenance contracts. Support may be available on a time and material basis only.

End-of-Service or EOS: This refers to products for which Honeywell is no longer able to provide Technical or Maintenance service.

Support for Discontinued Products

To find out the current support status for discontinued Honeywell products and their recommended replacements, please see the additional tabs in this Discontinued Products section. Please visit the main Support page for descriptions of all the support options available.

If you are unable to locate the support information you are looking for, please contact Customer Support.

Please note that telephone support may not be available for End-of-Service products. For information on an EOS product, we recommend searching the Technical Support Portal.

Discontinued Computer Devices

This page lists discontinued or retired computer devices, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.

  • Note: To quickly check whether a specific computer is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).

To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.

Model Product Name Lifecycle Status End of Life/Build Last Renewal Date End of Service Replacement
VM2 - GOBI radio VM2 WWAN 4 - End of Life May-17 December-22 VM3 WWAN
6110 Dolphin 4 - End of Life September-19 December-21 December-22 EDA50K
6510 Dolphin 4 - End of Life December-19 December-21 December-22 EDA50K
CK70 Passion 4 - End of Life December-17 December-21 December-22 CK65
CK71 Passion 4 - End of Life February-15 December-21 December-22 CK75,CK65
CN70 Passion 4 - End of Life December-18 December-21 December-22 CK75
60S Dolphin 4 - End of Life February-19 December-21 December-22 EDA51/EDA50K
EDA50 ScanPal 4 - End of Life October-19 December-21 December-22 EDA51
99EX Dolphin 4 - End of Life June-19 December-22 December-23 CN80
99GX Dolphin 4 - End of Life June-19 December-22 December-23 CN80
CV41 4 - End of Life April-19 December-23 December-24 VM1A
VM1 4 - End of Life April-19 December-23 December-24 VM1A
CV61 5 - End of Contract June-16 December-20 December-21 VM3
FC3 MX9 5 - End of Contract December-16 December-20 December-21 CT60/CN80
70E Dolphin - WEH 5 - End of Contract February-18 December-20 December-21 CT40
75E Dolphin 5 - End of Contract March-19 December-20 December-22 CT40/CT60/CN80
CT50 Dolphin 5 - End of Contract September-18 December-20 December-23 CT40/CT60
CT50 Windows Dolphin 5 - End of Contract September-18 December-20 December-23 CT40/CT60
CT50h Dolphin 5 - End of Contract September-18 December-20 December-23 CT40H/EDA51
CK71 Cozumel 6 - End of Service December-19 December-20 CK75,CK65
9900 Dolphin 9900 6 - End of Service December-12 March-16 March-17 CT60/CN80
7600 V2 Dolphin 7600 6 - End of Service December-12 March-16 March-17 6510
CV60C C 6 - End of Service September-12 December-15 December-17 VM3
CS40 6 - End of Service December-14 December-16 December-17 CT40
CV30 CV 6 - End of Service December-14 December-16 December-17 VM3/EDA71
CN4 CN 6 - End of Service August-14 December-16 December-17 CN75
D6000 Dolphin 6000 6 - End of Service December-14 December-16 December-17 CT40/CT60
9700 Dolphin 9700 6 - End of Service December-14 December-16 December-17 CT60/CN80
VX8B B 6 - End of Service November-14 December-16 December-17 VM2
VX3H H 6 - End of Service June-11 December-16 December-17 VM1A
CN3 CN 6 - End of Service January-14 December-16 December-17 CN75
7800 7800 Android 6 - End of Service May-15 December-17 December-18 CT60/CN80
CK3A A 6 - End of Service September-13 December-17 December-18 CK65, CK75
CK3B B 6 - End of Service October-13 December-17 December-18 CK65, CK75
CK3G G 6 - End of Service October-13 December-17 December-18 CK65, CK75
CK3N N 6 - End of Service October-13 December-17 December-18 CK65, CK75
99GX Dolphin (with Gobi Radio) 6 - End of Service October-16 December-18 December-19 CN80
D75e 6 - End of Service May-15 December-19 December-19 CT60/CN80
6500 Dolphin 6 - End of Service June-16 December-18 December-19 6510
6100 CE 6 - End of Service June-16 December-18 December-19 6110
99EX Dolphin (with Gobi Radio) 6 - End of Service October-16 December-18 December-19 CN80
MX7L/T Windows Mobile 6.5 Tecton 6 - End of Service December-14 December-19 March-20 CK65, CK75
MX7L Tecton CS 6 - End of Service January-18 March-20 March-20 CK65, CK75
MX7T Tecton 6 - End of Service January-18 March-20 March-20 CK75
MX9A A 6 - End of Service June-15 December-17 June-20 CK65
MX9H H 6 - End of Service June-15 December-17 June-20 CK65
6210 Marathon 6 - End of Service May-16 December-19 December-20 No replacement
70E Dolphin - Android 6 - End of Service September-17 December-19 December-20 CT40
HX3A A 6 - End of Service June-15 June-18 December-20 No Replacement
SL62 Captuvo 6 - End of Service December-18 December-19 December-20 No Replacement
VX9B 6 - End of Service September-15 December-19 December-20 VM3
5100B ScanPal 6 - End of Service July-17 December-19 December-20 6110
5100E/J ScanPal 6 - End of Service July-17 December-19 December-20 6110
CK70 Cozumel 6 - End of Service October-15 December-19 December-20 CN80
CN70 Cozumel 6 - End of Service December-15 December-19 December-20 CT60/CN80
7800 7800 WEH 6 - End of Service June-17 December-19 December-20 CT60/CN80

 

Discontinued Printers

This page lists discontinued or retired printers, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.

  • Note: To quickly check whether a specific printer is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).

To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.

(View the Datamax to Honeywell Transition Guide Matrix for detailed replacement model specs for A-Class, M-Class, H-Class, I-Class and E-Class printers.)

Model Product Name Lifecycle Status End of Life/Build Last Renewal Date End of Service Replacement
MP Nova MP Nova Mark II X41, X42, X44, X45, X48, X52, X61, X62, X63 4 - End of Life December-17 July-21 December-22 PM Nova Replacement SKUs start with: X71, X72, X74,X75, X78, X82, X91, X92, X93 Direct Replacement, old accessories compatible
PW50 PW50 4 - End of Life December-17 December-21 December-22 RP4
PW50 PW50 4 - End of Life December-17 December-21 December-22 RP4
SKUs starting with: X41, X42, X44, X45, X48, X52,X61, X62, X63, MP Nova Mark II 4 - End of Life December-17 July-21 December-22 MP Nova III
E-Class Mark III with Wireless Radio E-Class 4 - End of Life December-17 December-21 December-23 PC42, PC43, PC23
H-8308P H-8308P 4 - End of Life September-18 June-22 December-23 PC43d, H-Class
P1115, P1120n, P1125, P1115s, P1725, Performance Series 4 - End of Life September-18 June-22 December-23 PC43d, H-Class
PR2 A3006 4 - End of Life June-20 December-22 December-23 MPD31D
PR3 A3006 4 - End of Life June-20 December-22 December-23 MPD31D
W1110 Workstation 4 - End of Life September-18 June-22 December-23 PC43d, PC23,H-Class, E-Class Mark III
PB21 4 - End of Life January-21 April-23 April-24 RPe series
PB31 4 - End of Life January-21 April-23 April-24 RPe series
PB50 4 - End of Life January-21 April-23 April-24 RPe series
PB51 4 - End of Life January-21 April-23 April-24 RPe series
PB22 4 - End of Life January-21 April-23 April-24 RPe series
PB32 4 - End of Life January-21 April-23 April-24 RPe series
PX4C PX4i 4 - End of Life February-20 December-23 December-24 PX4E
PX6C PX6i 4 - End of Life February-20 December-23 December-24 PX6E
E-Class w Peel & Present, only select SKUs E-Class 4 - End of Life December-17 E-Class standard options
6822 5 - End of Contract April-18 February-20 July-21 6824
MF2te MF2te 5 - End of Contract May-18 September-19 September-21 RP2
MF4te MF4te 5 - End of Contract May-18 September-19 September-21 RP4
LP3 LP3 5 - End of Contract November-18 October-20 January-22 PR3, RL3E
OC3 200333-100 OC3 5 - End of Contract March-20 December-20 December-22 PB31, RL3e
E-Class Mark II E-Class 6 - End of Service January-12 January-17 E-Class Mark III
SKUs starting with: XA4, XB1, XB6, XC3, XC4, XD7, Xd8, X43, X50 MP Compact4 Mark II and MP Nova 6 - End of Service February-12 February-17 MP Compact Mark III
Andes 3 Andes 3 6 - End of Service June-14 December-15 June-17 OC3, RL3, Apex 3
OC Series w/ Magnetic Card Option OC 6 - End of Service April-12 April-16 August-17 Apex 2, Apex 3
OC3 w/ fixed width option OC3 6 - End of Service April-12 April-16 August-17 Apex 3
I -Class Mark I I-Class 6 - End of Service November-12 November-16 November-17 I-Class Mark II
PC41 6 - End of Service December-12 December-16 December-17 PC series
E-Class Mark III Pro Plus E-Class 6 - End of Service November-15 December-16 August-18 E-Class Mark III Pro
PF8 6 - End of Service March-13 December-17 December-18 PC43, PC23
MP Compact Mobile Wireless MP Compact Mobile Mark II 6 - End of Service February-16 February-16 December-18 MP Compact Mark III
MP Compact Wireless MP Compact Mark II 6 - End of Service February-16 February-16 December-18 MP Compact Mark III
PA30 6 - End of Service June-15 December-17 December-18 A-Class, PX series
3240 6 - End of Service February-13 December-18 December-19
PM4i 6 - End of Service January-14 December-18 December-19 PM43, PM43c
PR2 PR2A3004 6 - End of Service October-16 December-18 December-19 MPD31D
PR3 PR3A3004 6 - End of Service October-16 December-18 December-19 PR3A3006
OC2 OC2 6 - End of Service May-18 September-19 September-20 RP2 & RP4
PF2i 6 - End of Service June-16 December-19 December-20 PM43C
MP Compact Mark II MP Compact Mark II 6 - End of Service May-17 December-19 December-20 MP Compact Mark III XF-XK series
MP Compact Mobile Mark II MP Compact Mobile Mark II 6 - End of Service May-17 December-19 December-20 MP Compact Mark III XF-XK series
PD41B 6 - End of Service June-17 December-19 December-20 PD43
PD42B 6 - End of Service June-17 December-19 December-20 PD43
PF4i 6 - End of Service June-16 December-19 December-20 PM43C
PR2 A3005 6 - End of Service December-16 December-19 December-20 MPD31D
PR3 PR3A3005 6 - End of Service December-16 December-19 December-20 PR3A3006
RL3 - wireless versions RL3 6 - End of Service December-16 March-19 December-20 non-wireless versions
RL4 - wireless versions RL4 6 - End of Service December-16 March-19 December-20 non-wireless versions
PB42 6 - End of Service February-17 May-19 January-21 PB51
E-Class Mark III E-Class 4 - End of Life December-21 December-24
December-25
PC43
Workstation Workstation 4 - End of Life December-20 December-23 December-24 PC43
Apex Apex 4 - End of Life December-22 December-23 December-24 RP4E
A-Class A-Class 4 - End of Life December-21 December-20 December-22  
H-Class H-Class 4 - End of Life December-21 December-20 December-22 PX940
I-Class I-Class 4 - End of Life December-21 December-24 December-25 PM43
M-Class M-Class 4 - End of Life December-21 December-24 December-25 PD43
PM42 PM42< 4 - End of Life May-21 December-23 December-24 PD43

 

Discontinued Barcode Scanners

This page lists discontinued or retired bar code scanners, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.

  • Note: To quickly check whether a specific scanner is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).

To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.

Model Product Name Lifecycle Status End of Life/Build Last Renewal Date End of Service Replacement
1900hHD-0, 1900hSR-0 Xenon Gen 1 4 - End of Life April-16 December-20 December-21 Xenon 1950
1902hSR-0 Xenon Gen 1 4 - End of Life April-16 December-20 December-21 Xenon 1952
SG20 SG20B 1D, SG20T 1D 4 - End of Life December-18 June-21 June-22 Voyager 1200G & 1202G
1452g (APAC PRN Revision) Voyager 4 - End of Life December-19 September-21 December-22 1472g
3800i Granite 4 - End of Life December-18 December-21 December-22 Granit 1910i
3820i Granite 4 - End of Life December-18 December-21 December-22 Granit 1911i
SF61B1D, SF61B2D, SF61BHC SF61 4 - End of Life January-18 August-21 December-22 1472g, 1602g, 1952
SR61 Gen2 4 - End of Life 5/31/2017; 12/17/18 depends on config December-21 December-22 Granit 1910/1911
SD62 4 - End of Life November-19 January-22 January-23 AP-100BT-07N
3800gHD 4 - End of Life January-18 December-21 April-23 Hyperion 1300g
3800rSR 4 - End of Life January-18 December-21 April-23 Hyperion 1300g
27XX Stratos 4 - End of Life January-21 December-22 December-23 No Replacement
MS2420 Stratos 4 - End of Life January-21 December-22 December-23 No Replacement
MS2421 Stratos 4 - End of Life January-21 December-22 December-23 No Replacement
MS2422 Stratos 4 - End of Life January-21 December-22 December-23 No Replacement
MS2431 Stratos 4 - End of Life January-21 December-22 December-23 No Replacement
1450g1D Voyager 4 - End of Life November-19 December-18 December-23 1300g, 1470g
1450g2D Voyager 4 - End of Life October-19 September-23 December-24 1470g
1452g Voyager 4 - End of Life December-19 September-23 December-24 1472g
1900g Xenon Gen 1 4 - End of Life 12/31/2019 (APAC 01/31/2020) December-23 December-24 1950g
1900hHD-5, 1900hSR-5 Xenon Gen 2 4 - End of Life 12/31/2019 (APAC 01/31/2020) December-23 December-24 1950h
1902g Xenon Gen 1 4 - End of Life 12/31/2019 (China/APAC 01/31/2020) December-23 December-25 1952g
1902g-BF Xenon Cordless Battery Free 4 - End of Life 12/31/2019 (China/APAC 01/31/2020) December-23 December-25 1952g/h BF
1902hHD-5 Xenon Gen 2 4 - End of Life 12/31/2019 (China 01/31/2020) December-23 December-25 1952h
1902hHD-0USB-5F Xenon Gen 1 FIPS 5 - End of Contract November-16 December-19 December-20 Xenon 1952h
3310g VuQuest 5 - End of Contract January-17 June-20 December-21 3320g
3820 5 - End of Contract January-18 September-20 December-21 Granit 1911i
3820SR 5 - End of Contract January-18 September-20 December-21 Granit 1911i
MS7600 Horizon 5 - End of Contract June-18 August-20 December-21 7980g - not a direct replacement
MS7820, MK7820, 7820 Solaris 7820 5 - End of Contract January-18 July-20 December-21 7980g
SR61DPM Gen2 5 - End of Contract February-18 July-20 December-21 1920iDPM
861XA902 Corded laser ring scanner 5 - End of Contract December-16 June-19 December-21 8620903RINGSCR
8651/8653 8650 BT Laser Ring Scanner 5 - End of Contract May-17 August-19 December-21 8680i, 8670
MS5145 Eclipse 5 - End of Contract December-18 December-18 December-23 Voyager CG 9540
MS9520/MK9520 Voyager 5 - End of Contract September-18 December-18 December-23 Voyager CG 9540
3800g 6 - End of Service March-12 March-16 March-17 Hyperion 1300g
3800g16E 6 - End of Service August-16 August-17 Hyperion 1300g
3800gLP 6 - End of Service August-16 August-17 Hyperion 1300g
SD61 6 - End of Service March-14 December-16 December-17 SD62
8510 6 - End of Service December-16 December-17 Granit Scanners
8810 6 - End of Service December-16 December-17 Granit Scanners
4810wa 6 - End of Service December-12 December-16 December-17 3320, Xenon 1950
SF51 6 - End of Service June-14 October-16 December-17 1472g, 1602g, 1952
SG10 6 - End of Service August-14 December-16 December-17 Voyager CG 9540
SR30 6 - End of Service September-14 December-16 May-18 Hyperion 1300g
3800gPDF 6 - End of Service June-13 June-17 June-18 Xenon 1950
4800i 6 - End of Service March-14 November-17 November-18 Granit 1910i
862X902 corded imager ring scanner 6 - End of Service September-15 December-16 December-18 8620903RINGSCR
SR31T 6 - End of Service February-16 February-18 February-19 Hyperion 1300g
MK9590 / MK9591 Voyager - GS 6 - End of Service May-16 May-18 May-19 Voyager 1470g
8520 6 - End of Service November-14 December-16 December-19 Granit Scanners
4225 6 - End of Service December-19 8680i, 8670, 3320
8820 6 - End of Service November-14 December-16 December-19 Granit Scanners
YJ3300 Youjie 6 - End of Service August-18 December-19 Voyager CG 9540
8652 BT Imager Ring Scanner 6 - End of Service March-15 December-19 March-20 8680i
8654 BT Imager Ring Scanner 6 - End of Service March-15 December-19 March-20 8680i
2300 Stratos 6 - End of Service October-15 December-17 October-20 No Honeywell Replacement, contact NCR
MS2320 Stratos 6 - End of Service October-15 December-17 October-20 No Honeywell Replacement, contact NCR
MS2321 Stratos 6 - End of Service October-15 December-17 October-20 No Honeywell Replacement, contact NCR
4125 6 - End of Service December-20

 

Discontinued RFID Products

This page lists discontinued or retired RFID products, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.

  • Note: To quickly check whether a specific RFID product is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).

To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.

Model Lifecycle Status End of Life/Build Last Renewal Date End of Service Replacement
IV7 6 - End of Service June-18 September-18 December-20 None
IF30 6 - End of Service February-13 December-17 December-18 IF2
IF4 6 - End of Service February-13 December-17 December-18 IF2
IT70

 

Discontinued Software Applications

This page lists discontinued or retired software applications, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s), if available. Applications are grouped by software type and by Lifecycle status.

  • Note: To quickly check whether a specific application is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).

To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.

Product Status Effective Date Contract Available? Technical Support Available? Replacement Products
ITScriptNet Data Collection Software




Product Status Effective Date Contract Available? Technical Support Available? Replacement Products
iBrowse (Lockdown Browser) End-Of-Build July 2010 Yes Yes Intermec Browser (IB)
TE 2000 (Terminal Emulator) End-Of-Build July 2010 Yes Yes Intermec Terminal Emulator (ITE)
Product Status Effective Date Contract Available? Technical Support Available? Replacement Products
Wavelink Avalanche, Wavelink Studio End-Of-Service April 2014 No No Honeywell Remote Mastermind
Wavelink Terminal Emulation End-Of-Service April 2014 No No Intermec Terminal Emulator (ITE)

Intermec

Product Status Effective Date Contract Available? Technical Support Available? Replacement Products
LabelShop Design and Printing Software End-Of-Service October 2010 No No Bartender Ultralite for Intermec, TEKLYNX CODESOFT

Datamax-O'Neil

The following products have been discontinued by Datamax-O'Neil and are no longer supported. Some components such as printheads and platen rollers may still be available for purchase. Please contact your customer service representative for part availability.

Product Category Obsolete Product Model and Description Published Last Shipment Date Last Service Date Replaced by Model
Software Seagull BarTender UltraLite 1-Dec-2009 1-Dec-2009 Seagull Bartender Basic
Software MCL / BaaN connectivity 14-Nov-2005 29-Nov-2010  

Discontinued OEM Scan Engines

This page lists discontinued or retired OEM scan engines, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.

  • Note: To quickly check whether a specific enterprise sleds is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).

To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.

Product Status End of Production Date Last Contract Renewal Date End of Service Date Replacement Products
 IS220 End of Life May 30th, 2019  

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