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Honeywell Movilizer With NetSuite Integration Provides Hot Toner Australia, An Intelligent Order Management Solution

Case Study (PDF)

January 2017

Hot Toner is a leading online supplier of premium consumables for printers, photocopiers, and facsimile machines. With an extensive, highly consumable product range, Hot Toner’s online store is open 24 hours a day, 7 days a week. Initially using Quick-Books (accounting software), Hot Toner required a Cloud-based CRM that could fulfill their requirements of handling a growing network load, involved least maintenance cost, and could fit in their company protocols. JCurve ERP & NetSuite Software with the Honeywell Movilizer Warehouse Management System was their ideal solution.

The Needs

  • A technology that would provide better management of the order workflow and an improved picking accuracy.
  • A Cloud-based scalable solution that is mobile and is not dependent on the internet for its operation.
  • A cost effective interface that can be deployed on the company’s existing hardware.

The Solution 

Using the Honeywell Movilizer mobile platform within NetSuite to improve Hot Toner’s warehouse operations enabled NetSuite to continue to manage the order workflow while enhancing picking accuracy. This also gives the Hot Toner warehouse staff complete control over data delivery. Respecting the large size of the facility, the Honeywell Movilizer Warehouse Management System allows the staff to process orders on their mobile devices regardless of internet connectivity.

With Cloud to Cloud-based synchronization, Hot Toner’s data is delivered and updated in real-time from NetSuite to the handheld devices used in the warehouse. With NetSuite managing the operations, workflows are customized to display the information when required, to check order accuracy. This integration also provides Hot Toner with a workflow that allows the system to collect new product barcodes from suppliers when the goods are received; keeping their SKU’s upto- date. Built entirely within the NetSuite platform, all NetSuite’s item variations and configuration options are supported by the Honeywell Movilizer. Also, the Honeywell Movilizer user interface allows deployment on virtually any hardware, so saves cost. With improved accuracy and reduced human error, there is a lesser need for staff training and timeconsuming error checking.

The Benefits

  • Implementing mobile solutions was easy and flexible, and a natural extension to NetSuite. By using a customized solution, and industry standard hardware, Hot Toner reduced warehouse picking errors to less than 0.1%.
  • Accuracy has been achieved without sacrificing efficiency or impacting on the time to pick and process orders. The facility is now managed more efficiently with complete control over data delivery.
  • Even during the internet down time, the Honeywell Movilizer Warehouse Management System allows orders to continue to be processed, as each user has the correct display of information for their needs.

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