Directed work for the seamless retail experience
Today’s brick-and-mortar retail operations must deliver on customer demand for seamless, error-free e-commerce services with reduced staff and increased competition from e-tailers. Honeywell can help. The Connected Retail Solution is a technology-directed, worker-focused hardware and software system that improves the retail associate’s efficiency and accuracy, and gives retail operations the boost needed to compete with distribution center-like efficiency.
Regain the Competitive Edge with Connected Retail
The retail world is changing rapidly: increasing competition from online retailers, reduced staff and margins, increased customer expectations and the demand for seamless, error-free omni-channel customer engagement. Connected Retail helps stores respond to these changes.
Honeywell Connected Retail Solution Explained
Armed with the tools for in-store process efficiencies, you can get far more from your storefront. Connected Retail brings predictability to fulfilment processes, driving up efficiencies and reducing costs so you can deliver a better omnichannel experience - and win the service level game.
Perfect Customer Experiences In Store, Every Time
Every function of the order fulfillment process can be tracked and measured to identify how long it takes to perform tasks.
The ability to meet SLAs is no longer in doubt. Predictability and voice-directed fulfillment activities result in guaranteed or shortened SLAs; for example, one-hour pickup capability for online orders.
Precise labor models eliminate the guesswork associated with determining how many workers are needed to run the store and fulfill orders.
Buy Online, Pay In Store (BOPIS) Order Fulfillment
Ensure that customers get 100 percent correct orders every time by directing workers from order receipt to packing and shipping.
Take control of inventory from dock to shelf with system-driven receiving, staging and put-away; achieve DC-like inventory accuracy levels (more than 99.7 percent).
Establish a seamless customer experience, whether they’re shopping in-store, BOPIS or online.
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